Welcome to Travel Convex. By accessing our services or engaging with us, you agree to comply with the following terms and conditions. Please read them carefully.
1. General Terms
Travel Convex provides tour operator services and information technology services. All services are subject to these terms and applicable laws.
2. Service Scope
Travel services include tour planning, booking assistance, and itinerary management.
IT services include consulting, hosting, development, and technical support.
Service details may vary based on customer requirements and agreements.
3. Bookings & Orders
All travel bookings and IT service requests are subject to confirmation.
We reserve the right to accept or reject any request without prior notice.
4. Pricing & Payment
Prices for travel and IT services are subject to change without prior notice.
Payments must be made as per agreed terms (advance/partial/full).
Delay in payment may lead to cancellation or suspension of services.
5. Cancellation & Refund Policy
Travel cancellations are subject to applicable charges depending on timing and service providers.
IT service cancellations will follow agreed contractual terms.
Refunds, if applicable, will be processed after verification.
6. Travel Responsibilities
Customers are responsible for valid documents such as ID, passport, visa, etc.
Travel Convex is not liable for delays or issues caused by airlines, hotels, or third-party providers.
7. IT Service Responsibility
We strive to provide reliable IT solutions; however, we are not liable for interruptions caused by external factors such as network failures or third-party services.
8. Limitation of Liability
Travel Convex shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
9. Data & Privacy
Customer data will be handled as per our Privacy Policy. We ensure reasonable protection of information.
10. Intellectual Property
All content, designs, and materials provided by Travel Convex are protected and cannot be used without permission.
11. Force Majeure
We are not responsible for delays or failure due to events beyond our control such as natural disasters, government restrictions, or technical failures.
12. Amendments
Travel Convex reserves the right to modify these Terms & Conditions at any time without prior notice.
13. Governing Law
These terms shall be governed by applicable laws, and any disputes will be subject to the jurisdiction of the appropriate legal authority.